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Posted on September 04th, 2016

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Audi Kuwait’s Ahmad Fathallah named Audi Customer Champion of the Year

Mr. Tarek AlShafei “Dealer Principal & General Manager” on the left and Mr. Ahmad Fathallah on the right.
Mr. Robert ElJizzini “Sales Manager” on the left and Mr. Ahmad Fathallah on the right.
Mr. Ahmad Fathallah

  • The sales executive named ahead of his peers across Middle East Markets in the annual Audi Pole Position Program 2015

Kuwait, September 4, 2016: Audi Kuwait, represented by Fouad Alghanim & Sons Automotive, Sales Executive Ahmad Fathallah has been recognized as Audi Customer Champion of the Year during an award ceremony for Audi dealerships across the region.

The highly respected Audi Pole Position Program, an internal award, honors Audi sales teams and individuals working across the GCC, Lebanon and Jordan. This year the prestigious title of Customer Champion of the Year the title is earned by an employee of Fouad Alghanim & Sons Automotive Company, the exclusive dealer of Audi in Kuwait, has won.

Tarek Al Shafie, General Manager & Dealer Principal - Audi Kuwait congratulated Fathallah, stating: “Ahmad is a valued member of the Audi sales team – not only does he continually excels in customer delight and always goes the extra mile.”

“we are truly proud of his achievement in recognition of his hard work. and we look forward to continually achieving this recognition in the future...”

Fathallah, has been working for Fouad Alghanim & Sons Automotive for 9 years, was named Audi Customer Champion of the Year ahead of approximately 70 salesmen across the region, following a vigorous assessment process.

Criteria for the award included customer satisfaction scores, which accounted for 80 per cent of the requirements, in addition to results from a mystery shopper with the sales executive’s performance measured against the sales certification program mystery shopping score sheet.